Terms and Conditions

This website belongs to Nakeji Dental Group, doing business as Dental Nakeji (“the Clinic”), located at Av. Río Tijuana 2440, Int. PH3, Zona Urbana Río Tijuana, 22010 Tijuana, B.C., Mexico.

If you do not agree with these terms, please do not use the site.

The content of this site is for information only. It is not a diagnosis, does not replace a consultation, and should not be used to decide on a treatment without an evaluation by a dentist.

In an emergency, call us or go to the nearest emergency room.

Submitting the form or sending a message is a request, not a confirmed appointment. Your appointment is confirmed only when the Clinic confirms it to you by phone, WhatsApp, or email.

The Clinic may suggest another day or time depending on availability.

If you cannot attend, please let us know at least 24 hours ahead.

If a deposit was paid, whether it is refunded or applied to a new appointment follows what was agreed in your signed treatment estimate.

Prices and promotions on the site are for reference and may change without notice. Promotions are valid for the period and under the conditions stated in each one.

The cost of your treatment is set in a written estimate after your evaluation. Deposits, payment methods, currency, exchange rate, and refunds are agreed in that estimate, which you sign before treatment begins.

The coverage summary we send you is an estimate based on the information from your insurer. Your insurer makes the final decision on payment.

You are responsible for paying whatever your insurance does not cover.

Every case is different and results vary. The Clinic does not guarantee specific results.

If a treatment comes with a warranty, its conditions are given to you in writing. To keep it valid, you need to follow the instructions and attend your checkups.

Care is provided in Mexico, under Mexican law.

If you have discomfort or complications after returning home, contact us right away so we can guide you. The Clinic is not responsible for care provided by other professionals.

Our staff answers messages and calls personally to follow up on requests, appointments, treatments, and payments, during business hours.

These channels are not for emergencies.

We will send you promotions only if you authorize it. You can stop receiving them by replying “BAJA” (opt out) or writing to info@nakejidental.com.

Do not send your Social Security number or detailed medical information by WhatsApp or email. If you do so by mistake, let us know and we will delete it.

The reviews we show come from Google and are published exactly as their authors wrote them. They are personal opinions and do not guarantee results.

We aim to keep the site available and up to date, but there may be interruptions or errors.

Links to third-party sites (for example, social networks or Google) are governed by their own terms and policies.

The text, images, logos, and design of the site belong to the Clinic or are used with permission. They may not be copied or used without written permission.

These terms are governed by the laws of Mexico. Any dispute will be resolved before the competent courts of Tijuana, Baja California, without prejudice to your rights as a consumer before Profeco.

This document is published in Spanish and English. If they differ, the Spanish version prevails.

We may update these terms. The current version is always on this page with its update date.

For questions about these terms, email info@nakejidental.com or call 619-879-2202.

Dental Nakeji — https://nakejidental.com/ (opens in a new tab)